Frequently Asked Questions
Everything you need to know about your espresso journey.
How long does shipping typically take?
Most orders are processed within 1-2 business days. Shipping times vary by location, but domestic orders typically arrive within 3-7 business days via UPS or FedEx.
What is your return policy for espresso machines?
We offer a 30-day return window for most products. Please note that machines must be returned in their original packaging, and a restocking fee may apply to used equipment.
Do the machines come with a warranty?
Yes, all new espresso machines and grinders include a manufacturer's warranty, typically ranging from 1 to 3 years depending on the brand.
Do you offer international shipping?
Currently, we primarily ship within the United States and Canada. For other international inquiries, please contact our support team for a custom shipping quote.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through partners like Affirm to help you build your dream coffee setup.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to monitor the delivery progress.